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julaèbijoux accepts returns (or exchanges) within 14 days, in accordance with article L.121-20, if the items have not been used, modified, washed or otherwise handled.
the items must be returned in their original packaging in perfect resalable condition; otherwise, the products will not be refunded, taken back or exchanged.

Items cannot be returned to julaèbijoux without the prior written consent of julaèbijoux and are subject to return shipping costs.

The return must be done with tracking, the julaèbijoux boutique is not responsible for postal losses.
the customer must communicate to Julaè bijoux the tracking number as soon as possible.

Any merchandise that arrives damaged or broken will not be refunded and will be returned to you.

Reimbursement for merchandise in perfect condition will be made via the payment method of the returned order.

The photos on the Julaebijoux site cannot be used without authorization.
Exclusive property of Julaebijoux

By confirming your order, you acknowledge having read these conditions, they apply to all orders placed on

Canceling an order is not possible, for any request to modify an order, you can contact us by email as soon as possible at:

Article 1
JULAEBIJOUX is a micro enterprise registered with the Chamber of Trades
Siret number: 82234500500018

Article 2
All creations are made to order and handcrafted.
Variations may appear from one product to another. The products are illustrated by one or more photos. The photos are intended to be as faithful as possible to the products offered for sale, particularly with regard to the colors which may vary from one screen to another.

Section 3
Julaebijoux reserves the right not to validate an order for any legitimate reason, in particular in the event that:
it would not comply with these General Terms and Conditions
Dispute with a previous order
Suspicion of fraud

Article 4
payment terms
credit card and paypal
When placing your order, you do not have to create a customer area, the information provided during validation of the order will be used for sending your package.

Section 5
Shipping & Delivery
Orders are processed within 3 to 5 working days, then they are sent by tracked bubble letter.

Shipping costs are fixed and free from 59 euros of purchase.

Exception during holidays, the deadline will be extended and informed on the home page!
From 100€ of purchases, the shipment will be by colissimo against signature.

Please check your order and your postal address carefully before confirming the order.

Julaebijoux cannot be held responsible for delays, damage and losses due to transport.
If there is a transport problem, contact me by email.

Article 8 Return
Exception, no refund or exchange:
* models created to measure or personalized (word)
* for hygiene reasons, returns and exchanges of earrings are not possible.

Article 9- personal data
The information that you provide to us as part of your orders is intended for Julaebijoux and is used for the processing and monitoring of your orders, after-sales service for products ordered on our site and customer relationship management.
In accordance with the provisions of the Data Protection Act of January 6, 1978, you have the right to object and delete your data at any time.
By writing by mail and proving your identity.

Any customs and import taxes are the responsibility of the buyers.
I am not responsible for delays caused by customs.

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